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Licensing Tips Part 2: Replace License File

Did you recently get an updated UniCam license file with new features (or removal of options) or do you need to restore the license after a server crash/repair? If so, read on and follow these steps to replace your existing license file. It’s fairly simple to accomplish and should only take a few minutes before your team is up and running again. 

If you did the initial license install, most of this will be familiar to you.  You can also read Part 1 for a refresher. Please note that you will need your webkey log-in information to update your license.

Steps to Replace UniCam License File

  1. Open the Control Panel from your Start Menu
  2. Open Administrative Tools
  3. Open Services
  4. Find and select the Unicam Security and Licensing Service
  5. Stop the service by clicking the Stop button under the menu bar at the top or by right clicking on the service listing and selecting Stop.
  6. Go to the Siemens GTAC website (http://support.industrysoftware.automation.siemens.com)
    1. Log in using your Webkey information
    2. Licensing Management->
    3. Current License->
    4. Enter your Sold-To ID (if requested)
    5. Click Passwords and License File
    6. Select “Unicam products” from the Product drop list field and click Continue
    7. Upload your Challenge.nlc file when prompted. Locate your “Challenge.nlc” file in the folder where you installed the license server, (by default “C:\Unicam Security”).
    8. You are prompted to download a file namedlicense.nlf”. Download and save this file in the folder where you installed the security and licensing server, (by default “C:\Unicam Security”). Overwrite existing license file if prompted.
    9. Start the Unicam Security and Licensing server. You can do this by simply rebooting the PC/Server, but a reboot is not required. You can also:
      1. Open Control Panel -> Administrative Tools -> Services
      2. Locate and start “Unicam Security and Licensing server

Do a Quick Test

For UniCam FX

  1. Open a UniCam FX client that is pointed to your security server
  2. If you are launching a newly installed client for the first time you may receive an error that no security server could be found. If this happens, close the error message and click on the Options menu in Unicam and select Security Server IP Address and then enter the IP address or hostname for the server where you installed the licensing. Click OK and close Unicam, then re-open UniCam.

For Test Expert

  1. Open a Test Expert client that is pointed to your security server
  2. If you are launching a newly installed client for the first time you may receive an error that the Server did not respond. If this happens, close the error message and click YES on the next Warning message box. A message box will appear asking you to enter the Security Server IP Address or hostname for the server where you installed the licensing. Enter the address or hostname and click OK. Close and restart Test Expert.

Congratulations! You’ve successfully installed your replacement UniCam license file.

Congratulations! You’ve successfully installed your replacement UniCam license file.

We hope this was helpful- if you need further assistance, please don’t hesitate to give us a call at 855-642-2848 Option 2, or use our new support form for prompt assistance.

Thanks for reading,

Dave

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